Conflict is always a part of human life. Most Human conflicts are a normal part of our life due to society. In human affairs, disputes always happen we cannot avoid disputes, but we can resolve them. ODR is still a growing idea.
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ODR means using technology to help parties resolve their conflicts. They mainly use the middle person (mediation), to resolve their issues. These companies use communication technology such as audio-visual tools ranging from telephones to smartphones to LED screens, spreadsheets, e-mail, and messaging programs, to resolve your conflicts without meeting with parties physically.
Here is the list of the Top 10 Online Dispute Resolution (ODR) Startups in India
1. CADRE
CADRE is an internet-based online program, which has simplified the arbitration rules, enhancing the efficiency and security of the process.
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It was founded by Shalini Saxena and Kanchan Gupta. The platform collaborates with trained and specialized arbitrators who are well-versed in CADRE’s rules. Its main duty is to ensure that the entire process does not leave the client empty-handed without money and remedy.
2. CORD
CORD is a private institution that focuses on online cases from start to end. The company's main goal is to simplify the process and ensure justice by empowering the client and their advocate to control the whole process.
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It was founded by Vikas Mahendra, in collaboration with law firm Keystone Partners in 2019. Some of its services are Relationship Property Agreements, Dispute Resolution, and Separation Agreements.
3. Sama
SAMA is an ODR platform that was founded by Vikram Kumar, Pranjal Sinha, and Akshetha Ashok in 2015. It was designed to resolve issues between landlord and tenant, employer and employees, clients and professionals, or businesses and customers affordably.
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The platform specializes in providing legal advice, arbitration, mediation, and providing legal services.
WeVaad
WeVaad stands as one of the prominent independent online dispute resolution platforms that specialize in conducting Institutional Arbitration, Mediation, and Conciliation for consumer disputes, outstanding loan/invoice disputes, employer-employee matters, partnership disagreements, e-commerce disputes, matrimonial disputes, etc.
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It is co-founded by Kritika Sethi. The platform conducts the entire dispute resolution process on its platform.
Presolv360
Mumbia-based Presolv360 was founded by Aman Sanghavi, Bhaven Shah, and Namita Shah in 2017.
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The company specializes in multiple fields such as dispute prevention, dispute resolution, dispute protection, dispute management, communication, negotiation, neutral evaluation, alternative dispute resolution, mediation, litigation prevention, arbitration, integrated tech platform, cloud-based solutions, and end-to-end dispute management software. They mostly take in commercial cases.
AGAMI
AGAMI is one of the leading ODR platforms where they provide multiple types of services. It's involved in various initiatives that work collectively to inspire, inform, and support innovation in and around law and justice.
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These initiatives include the Agami Prize, the Agami Summit, the Agami Challenges, and others.
BDR
BDR which is known as the Bharat Dispute Resolution platform, this platform is launched by the Legal-tech startup LegalPay. The startup works in multiple sectors like fintech, banks, and even non-banking financial corporations (NBFCs) to solve disputes through online mechanisms to recover their dues efficiently and manage their portfolio better.
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According to the company they use artificial intelligence, data analytics, and legal expertise to resolve disputes and recover dues in a fast, cost-effective, and hassle-free manner ways.
Webnyay
Webnyay is a Delhi-based end-to-end solution for Courts, arbitral institutions, Government authorities, mediation centers, businesses, organizations, and startups to address and resolve grievances and disputes.
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It provides a complete system for solving problems between B2B and B2C disputes. According to the company whoever works with them, never goes back to court litigation. They successfully solve lots of issues.
JustAct
JustAct is a Chennai-based Online Dispute Resolution (ODR) platform. It is created by a group of lawyers and professionals. The Platform is designed to help and make the process easy and more effective.
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The platform provides Alternative Dispute Resolution (ADR) methods such as Negotiation, Mediation, and Arbitration as alternatives to the existing legal process for setting disputes.
CAMP Arbitration and Mediation Practice
It is an online dispute resolution service platform based in India. It offers arbitration and mediation to the businesses. It is a user-friendly platform where they offer a transparent and efficient dispute resolution system.
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Conclusion
ODR are doing well not only in the private service but also for corporations that make their own ODR Platforms to resolve conflicts. Even the Confederation of Indian Industries (CII), in response to concerns about Ease of Doing Business. They also suggest building ADR to strengthen, as well as the judiciary digitized, to create a good atmosphere in India.