Zomato Introduces Food Rescue to Reduce Food Waste

Zomato has announced its "Food Rescue" program as a major effort to combat food insecurity and reduce food waste.

“Cancelled orders will now pop up for nearby customers, who can grab them at an unbeatable price, in their original untampered packaging, and receive them in just minutes,” Deepinder Goyal, the CEO and co-founder of Zomato, posted on X on Sunday.

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Approximately 4 lakh perfectly good orders that are en route to clients are canceled on Zomato each month. It's a significant problem, and Zomato has been considering potential ways to cut down on food waste.

Zomato will not keep any proceeds (except the required government taxes). The amount paid by the new customer will be shared with the original customer (if they made payment online), and with the restaurant partner, Deepinder Goyal said.

Orders containing items sensitive to distances or temperature such as ice creams, shakes, smoothies, and certain perishable items, will not be eligible for Food Rescue. Restaurant partners will continue to receive compensation for the original canceled order, plus a portion of the amount paid by the new customer if the order is claimed. Most restaurants have opted in for this feature, and can opt out of it easily whenever they want, directly from their control panels, he added.

About Zomato

 Zomato is a global meal delivery and restaurant discovery platform that was founded in 2008

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