Whatfix, a global leader in digital adoption platforms (DAP), has today announced a strategic partnership with Tech Mahindra (NSE: TECHM), a prominent global provider of technology consulting and digital solutions to enterprises across industries.
The collaboration will expedite the global adoption of data-driven digital solutions for enterprises.
Together, Whatfix and Tech Mahindra will assist enterprises in optimizing application efficiency and providing personalized experiences. This will allow enterprises to effectively measure and drive the value of their software investments and digital transformation strategies, thereby assuring the successful adoption of next-generation technologies. In addition, this partnership will allow Tech Mahindra’s clients in various sectors to realize substantial business value, including cost reduction, increased revenue, and risk compliance, among other advantages.
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Whatfix is acknowledged as a “Leader in DAP” by Gartner, Forrester, and Everest Group, among others. The company’s comprehensive product portfolio includes analytics (Product Analytics and Enterprise Insights), application simulation (Mirror), and adoption (DAP mobile, web, and desktop, and Hub). By facilitating data-driven decisions, immersive training and onboarding, and seamless adoption with sustained effectiveness throughout the entire application lifecycle, these products improve user productivity and experience, thereby accelerating the ROI from the enterprise’s digital investments. For example, Sentry conserved $950K in training resources, Experian experienced a 72% increase in productivity, REG experienced a 50% improvement in time to productivity, and Grifols saved $107,000 in reduced vendor training and support costs by utilizing Whatfix.
The objective of this collaboration is to facilitate global digital transformation and technological innovation by providing enterprises with state-of-the-art solutions that will increase efficiency, improve user experiences, and unleash unparalleled business value. Presently, Whatfix’s AI-powered data-driven product suite provides a more user-friendly digital experience and serves over 700 customers, including 80 Fortune 500 companies, in over 40 countries. Whatfix has been the sole vendor to be acknowledged as the “Customer Choice” in Gartner’s Voice of Customer report in recent times.
Nikhil Malhotra, Global Head – Makers Lab, Tech Mahindra, said: “As enterprises navigate the complexities of today’s dynamic digital landscape, leveraging analytics-driven insights becomes imperative for staying ahead of the curve. In this direction, our collaboration with Whatfix will offer personalized user experiences and optimize enterprise applications to drive productivity and digital maturity. This collaboration underscores our commitment to helping enterprises scale at speed by embracing technology and leveraging tools for success in the digital era.”
Vispi Daver, Chief Revenue Officer, Whatfix, said: “Our collaboration with Tech Mahindra reinforces our commitment to empowering organizations worldwide with data-driven digital adoption solutions, powered by AI and built on the foundation of rasterization to make technology user-savvy,”
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