Top 10 Best Business Messaging Apps in India

10 Best Business Messaging Apps in India

Effective Communication is one of the most important for any business. Issues in employee productivity, unsatisfied clients, and low retention a signals of improper communication framework in a business. According to a survey, “communications barriers impact lots of businesses. For Running the best business it is important to have a good communication channel. If you don’t have any proper communication on time, then it means there is no business.

As technology evolves, the mode of business is also upgrading. Today Customers want to get connected immediately and have clarity regarding their needs.

Here presenting the updated list of top 10 best business messaging apps in India:

1. Zoom Chat

Team Chat is the messaging function of Zoom One. While Zoom is mostly known for its video calling functionality, Zoom also provides a range of collaboration tools and other features, it is specially designed to help business operations.

These include Zoom Phone, a VoIP service, as one of the alternatives to Vonage among many others.

Features

• Easy-to-use
• Secure
• Search capabilities
• Cloud storage

2. ClickUp

ClickUp is a comprehensive project management and productivity solution tool that provides a highly customizable platform that is suitable for various teams and businesses across different industries. It comes with lots of advanced features, such as collaboration features.

It aims to consolidate all your work and communication needs into a single roof. This application facilitates both real-time and asynchronous collaboration, simplifying communication with individuals regardless of time and schedule. This includes remote employees, clients, external teams, and others.

Features

• Fully customizable platform
• Chat view
• Email in ClickUp
• Whiteboards

Read also – Top Business Management Software in India

3. Workplace by Facebook

Workplace by Meta formerly known as Facebook, serves as an internal communication solution where they provide lots of features such as Events, Groups, Polls, Surveys, and Profiles.

These tools are designed to boost employee engagement and foster a stronger company culture. It functions as a business-oriented version of Facebook, providing a company intranet with team communication capabilities.

Features

• Knowledge Library 
• Make connections 
• Workplace insights 
• Workplace groups

4. Dialpad

Dialpad provides a comprehensive unified communications solution, encompassing business messaging features along with call center software, which is designed to bring your communications needs to a user-friendly platform.

It provides voice and video calls, and group chat functionality and facilitates both internal and external communication with AI integration. Additionally, It also integrates with HR software such as Rippling and customer service software. It is best for business messaging which comes with lots of features like SMS, MMS, and group messaging.

Features

• Share files 
• One app, many devices 
• AI built-in 
• 24/7 support

Read also – Top 10 Best Business Travel and Expense Management Software

5. Twist

Twist is a messaging application that is designed for distributed teams, emphasizing asynchronous communication.

It merges the functionalities of email, chat, and forums, eliminating drawbacks to establish structured channels that organize information by topic. Additionally, It includes one-to-one messaging capabilities for team building and feedback.

Features

• Threads 
• Integrations 
• Easily organized channels 
• Easy onboarding

Read also – Top Business Consulting Firms in India

6. Slack

Slack is a platform where they offer a platform for bringing teams together. It centered around channels and structured spaces for project discussions and sharing resources.

Its mission is to offer flexibility, allowing users to work according to their preferences, which contributes to its, making its widespread adoption as one of the popular instant messaging apps today.

Features

• Integrations 
• Channels 
• Huddles 
• Security 
• Canvases

7. Google Chat

Google Chat serves as a team communication tool integrated into Google Workspace. It facilitates direct and group messaging, accessible either through Gmail or a standalone app.

The platform incorporates integration for easy access to past conversations, and the platform has robust security measures such as data encryption to safeguard privacy.

Features

• Spaces
• Part of Google Workspace
• Wide selection of plans to choose from
• Guest access

8. Microsoft Teams

Microsoft Teams is a comprehensive application that is designed to help your online connection with others. In addition to instant messaging capabilities, it comes with video calling features, which feature the sharing of files from the entire Microsoft Office toolkit.

Moreover, it includes community creator features that bring among like-minded individuals providing a platform for collective engagement.

Features

• Communicate anywhere 
• Schedule send 
• Integrations 
• Instant translation 
• External access 

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9. Zoho Cliq

Zoho Cliq works as a team communication tool that facilitates organized conversations, and integration with the existing tools, and automates routine tasks.

It simplifies remote team collaboration through functionalities like check-ins and visibility into availability, even during meetings. users can easily create shortcuts and customize bots to enhance time for the team.

Features 

• Searchable conversations 
• Work Agenda
• Customizable bots 
• Top-notch security

10. Chanty

Chanty stands as a cost-effective option among team messaging apps, a free plan that guarantees unlimited, secure messaging indefinitely. Additionally, it serves as a team collaboration tool, providing video calls, task management, kanban boards, and file sharing.

Features

• Task management 
• Easy sharing of code 
• Voice messages 
• Kanban board view

Conclusion

Choosing the best messaging apps is quite challenging, every app comes with everything great features and is constantly upgraded to the industry’s best standards. Here, we see the best business messaging app which helps you to achieve your goal. 

Frequently Asked Questions (FAQs)