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Qonaq Health AND Wellness: Delhi Entrepreneurs Turned A Disappointing Experience Into Unique Solution

Delhi-based Qonaq Health and Wellness, a startup founded by two friends — Dr. Riya S and Ankit Singh. By using technology along with trust, Qonaq is changing the way medical tourism works and helping to make India a well-known destination for healthcare.

By Saroj Kumawat
New Update
QONAQ HEALTH AND WELLNESS

QONAQ HEALTH AND WELLNESS Photograph: (QONAQ HEALTH AND WELLNESS)

This is an inspiring Startup story of Delhi-based Qonaq Health and Wellness, a startup founded by two friends — Dr. Riya Shree and Ankit Singh. This friends-to-founders’ journey began with a frustrating experience. Turning the disappointing experience into unique opportunity, both innovative minds are shaping the future of work and revolutionising India's medical and wellness tourism landscape, bridging gaps in universal healthcare access.

Innovative Minds Behind Qonaq

Dr Riya S and Ankit Singh are two visionary leaders behind a big idea. One of them is Dr Riya Shree, who has a lot of experience in the healthcare field, and the other is Ankit Singh, who has 10 years of experience in business analytics, working with companies like Meesho and mFine. Ankit, driven by his love for developing technology-based affordable solutions, and Riya, with her deep passion for her work, set out on their journey with Qonaq Health and Wellness, a company focused On "Transforming Health, Elevating Lives."

Friends To Founders

This friends-to-founders journey began when Dr Riya Shree and Ankit Singh faced a disappointing experience. But the best part of their journey is that they didn’t ignore the problem; they even turned it into an amazing solution.

It was the time in 2022 when duo friends Riya and Ankit faced a serious medical crisis in the UK. The treatments were very costly, and there was also a long wait of 8-9 months before they could get them.

In-depth research found that the UK and US healthcare systems had serious problems. The NHS (National Health Service) was under much pressure in the UK, and many people couldn't afford medical care in the US. These issues highlighted a major global problem: healthcare is often too expensive, inaccessible, and not always of good quality. This disappointing experience became a wake-up call for them.

Furthermore, while looking for other options, the founders found a group of excellent hospitals in India that provide high-quality treatments for much lower prices—realising that many others could benefit from such options but lacked access or knowledge.

This sparked a business idea in their mind, and they envisioned a platform that would make India a trusted leader in medical and wellness tourism while ensuring transparency and reliability in the services offered. Dr. Riya S and Ankit Singh founded Qonaq Health and Wellness with a shared vision of creating a community that connects patients with world-class healthcare and wellness services.

Also read- Profitable Future Business Ideas in India for 2025, 2030, 2050.

Concept To Creation

Working around the clock, the friends — Dr Riya S and Ankit Singh — launched the solution Qonaq Health and Wellness in 2024, India’s 1st AI-powered medical tourism platform, offering holistic healthcare and wellness tourism solutions.

Delhi-based Qonaq Health and Wellness offers budget-friendly, world-class healthcare and wellness options addressing – medical treatments, relaxation, and healing needs.

Qonaq is an AI-powered platform that simplifies and personalises the medical tourism experience. It starts by offering patients an online consultation where they can upload their medical history. The platform's AI analyses this information to match patients with top hospitals and specialists in India, providing them with detailed treatment plans. 

The platform offers end-to-end assistance, from visa processing and airport transfers to post-treatment care, ensuring patients feel supported throughout their journey. In addition to medical tourism, Qonaq also caters to wellness tourism, addressing both physical health and overall well-being. The platform primarily serves patients from Africa, the Middle East, CIS countries, and South Asia.

Also read-  Best Business Ideas Under 5 Lakhs in India for 2025.

Challenges on The Path of Entrepreneurship:

However, turning a concept into reality wasn't a cup of tea—it was a long journey fuelled by the collective efforts of the founders. Founders also struggled with many challenges while building Qonaq Health and Wellness as a trusted platform.

At first, it was tough for them to gain credibility with hospitals because they were new, and hospitals were hesitant to trust them. The team had to meet with hospital representatives many times and present their dedication to quality to win their trust. Additionally, Qonaq's team talked to more than 500 potential clients to understand their problems, including cultural and money-related issues, so they could create services that truly meet the needs of the patients.

Despite being a bootstrapped startup, Qonaq faced financial and operational struggles but received a ₹50 lakh soft loan from Startup India, which allowed them to invest in technology and improve their operations. However, when friends aligned their work with passion and purpose, they turned the most challenging obstacles into opportunities for growth.

Also read- Best Business Ideas Under 1 Lakh in India for 2025.

Reaching New Heights

Qonaq has worked with over 30 international clients and built over 100 partnerships with institutions in just a few months of starting its operations. The company has quickly become a trusted name in the medical tourism industry.

By using technology along with care and trust, Qonaq is changing the way medical tourism works and helping to make India a well-known destination for healthcare.

Also read- About Venture Builders - What are they and how do they help startups?

FAQ

What does Qonaq Health and Wellness do?
Delhi-based Qonaq Health and Wellness offers budget-friendly, world-class healthcare and wellness options addressing – medical treatments, relaxation, and healing needs.
Who are the founders of Qonaq Health and Wellness?
Dr. Riya Shree and Ankit Singh are the founders of Qonaq Health and Wellness.
Where is the Headquarter of Qonaq Health and Wellness?
Delhi is the Headquarter of Qonaq Health and Wellness.
When Qonaq Health and Wellness was founded?
Qonaq Health and Wellness was founded in 2024.