ZEPIC, a SaaS-based customer experience firm, has secured $2.1 million (INR 17.5 crore) in pre-seed capital from Neon Fund and other angel investors who hold prominent positions at Apple, Chargebee, Freshworks, Microsoft, and Zoho. Neon Fund had offered $500K to the round.
ZEPIC intends to expand its market presence in the US and other regions and strengthen its AI offerings with the additional funding.
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“ZEPIC is fundamentally designed and built on customer records, serving as the source of truth for all teams within the business, With all browsers blocking third- party cookies, ZEPIC helps businesses prioritise first-party data collection through its intelligent visitor tracking, identity resolution and progressive customer profile enrichment,” said Co-founder and Product Head, Naveen Venkatesan.
Out-of-the-box connectors and no-code philosophy throughout ZEPIC will allow for rapid integration with existing customer management tools to present the best possible 360 degree view of the customer.
Siddhartha Ahluwalia, Managing Partner, Neon Fund, said “ZEPIC’s founding team consists of folks who have been building B2B SaaS from India for the world, since the last 20 years, first at Zoho and then at Freshworks ZEPIC as a product is revolutionary in a way, that it is one of the most advanced Customer Data Platforms in the world. With Global customers from Day 0, we see ZEPIC has the potential to become one of the most iconic SaaS companies from India.”
About ZEPIC
ZEPIC, which was cofounded in 2023 by Sunil Kumar, Bharathi Kannan Ravikumar, Naveen Venkatesan, and Sreelesh Pillai, assists companies in providing excellent customer experiences across channels and platforms.
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