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Let’s begin:
This is the inspiring journey of young entrepreneurs Shailesh Jaiswal & Smridhi Seth. It all began with a game-changing idea. Instead of seeing business struggle as a problem, young entrepreneurs saw it as an opportunity. By tackling this challenge, they built a company focused on creating AI-driven customer support through innovative practices.
Early days of founders:
Meet both inspiring entrepreneurs who are experts in the AI industry, and with their expertise, they are not just revolutionizing the industry but also have become an inspiration to all aspiring entrepreneurs.
Meet Shailesh Jaiswal: Co-Founder and CEO of LiaPlus AI, Shailesh holds a Master’s in Organizational Behavior from the University of Delhi. He’s not just another Indian entrepreneur—he’s an AI innovator who is revolutionizing customer support and sales through cutting-edge automation.
Meet Smridhi Seth, co-founder and COO, an MA postgraduate from the University of Delhi with over five years of experience in data science, R&D, and behavioral analysis. She has worked with clients across healthcare, hospitality, and technology sectors to drive AI-driven growth and innovation. She is a highly accomplished two-time Gold Medalist, recognized by the President of India, with expertise in AI/ML research, data visualization, and client relationship management.
Story Behind Startup:
Shailesh and Smridhi both have a deep passion for AI technology. Recognizing a gap in customer support and sales, they are determined to transform the industry with innovative automation solutions.
Businesses often have difficulty dealing with lots of customer questions from different languages and time zones, which, often can lead to customer dissatisfaction and lost revenue. In order to address this issue, both young entrepreneurs converted their passion and insights into AI-based solutions.
LiaPlus AI- as solution:
LiaPlus AI is a smart AI Call Assistant that handles sales and customer support just like a human. With support for 18 languages, it handles millions of calls per hour and continuously operates by recognizing emotions.
LiaPlus fosters business growth by overcoming challenges in customer service and sales, providing AI-driven support in multiple languages and time zones.
Read also - Sridhar Vembu’s Remarkable Story from 0 Funding to ₹40,000 Cr Worth Company, zoho Corporation
Success:
The hard work of the young entrepreneurs is paying off: LiaPlus AI recently raised ₹2 crore in a Seed Round led by Inflection Point Ventures, with support from Chandigarh Angel Network (CAN) and Growth91.
The new funding will support innovation in their product, team expansion, and more dynamic sales and marketing. LiaPlus AI has hit major milestones, securing a ₹30 lakh grant from India's Ministry of IT and Electronics and a performance-based grant of SAR 150,000 from Saudi Arabia.
Read also - Quit a Top-Tier Government Job to Get Into Business
Their entrepreneurial spirit always tried to do something big and innovative. Both young entrepreneurs are truly inspiring!
Young entrepreneurs’ journey with LiaPlus AI serves as an inspiring example of how vision, resilience, and strategic thinking can lead to remarkable success.
