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Backupdoc.Ai Photograph: (Backupdoc.Ai)
The love for the medical field drives the Dentist couple — Sanjeet Shanker and Devanjali Soin. The journey of the Dentist couple started when they dealt with a disappointing experience. But, the best part of her Startup Success Stories is that instead of overlooking the problem, they saw it as a world full of opportunities, and with a clear goal of revolutionising the healthcare landscape, they built a business called Backupdoc.AI, an AI-powered health-tech startup.
Innovative Minds Behind Backupdoc.AI
Driven by the shared passion, the Dentist couple — Sanjeet Shanker and Devanjali Soin — launched Delhi-based Backupdoc.AI, an AI-powered health-tech platform.
Sanjeet has 12 years of experience as a dentist. Dr. Shanker grew up in Mysore, Karnataka, surrounded by the world of healthcare. His parents, both respected doctors in the city, were deeply committed to patient care, and their dedication significantly influenced him from a young age.
Meanwhile, in Delhi, young Devanjali Soin was passionately chasing her dream of becoming a dentist. In 2010, destiny led them to the dental school of Rajiv Gandhi University of Health Sciences in Bangalore. During that time, they transformed their shared passion for healthcare into a close bond of friendship.
After graduating from dental school, Dr Shanker expanded his knowledge through international experience, practising in Toronto and Saudi Arabia. Returning to India in 2015, Sanjeet and Devanjali married and started their own dental practice, White Dental Healthcare, in Ghaziabad, a busy city near Delhi.
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Medical Background To Business World
Despite building a successful clinic, the couple struggled with a deeper concern—the widespread doubt patients had about medical professionals. Later, a critical review in 2023 became a wake-up call for them to acknowledge the system's weaknesses.
Dr. Shanker noticed that he is not alone—many of his fellow dentists faced similar challenges in healthcare, "Trust Is Sacred." He realized that miscommunication and a lack of trust between dentists and patients had become a common problem affecting the dental community. Founders' experience led them towards the business world.
Entering business world, the couple set out to bridge the gap in doctor-patient relationships and rebuild trust in Indian healthcare.
The Solution- Backupdoc.AI
Working around the clock, the couple created a Delhi-based solution — Backupdoc.AI, an AI-powered health-tech startup.
Founded in 2024, Backupdoc.AI uses advanced machine learning and computer vision to eliminate bias from medical diagnostics.
How does Backupdoc.AI work?
Backupdoc.AI's AI-powered software helps dentists analyze X-rays more accurately. The platform uses AI to detect even tiny problems a human eye might miss.
The software creates a clear, detailed and unbiased report, making it easier for dentists to diagnose and treat patients confidently. Its unique technology highlights problem areas in a colour-coded way, helping dentists make more accurate treatment plans.
Overcoming Challenges-
Tackling every challenge as an opportunity to innovate and get better, the founders keep going despite the obstacles. One of the biggest hurdles in front of the couple was "Patients struggled to understand the complex medical reports generated by the AI software."
Recognizing this, they focused on solutions. They changed their approach and made a more straightforward and effective platform for doctors, specifically targeting dentists as the primary users.
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What’s Next
Blending affordability and cutting-edge technology, BackupDoc.AI plans to expand BackupDoc's AI capabilities to other specialties such as orthopaedics, dermatology, and cardiology.
The dentist couple is working on a software called EpikDoc, which helps manage clinic operations, makes it easier for patients to connect with doctors, and keeps digital records of patient's health information.
The journey of a couple with BackupDoc.AI serves as an inspiring example of how vision, resilience, and strategic thinking can lead to remarkable success.
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FAQ
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