ONDC appoints former Paytm executive Rohit Lohia as new CBO

Former Paytm senior vice president Rohit Lohia has joined the Open Network for Digital Commerce (ONDC) as its new Chief Business Officer (CBO). ONDC confirmed his appointment today, a couple of weeks after reports first suggested he would take on the role.

"My aim is to foster an ecosystem where transparent access, innovation, and operational excellence go hand in hand. Together, we will empower small businesses and enable creation of a win-win relationship between sellers and buyers by unlocking value across the digital commerce landscape," said Rohit Lohia, Chief Business Officer at ONDC.

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“Rohit brings valuable experience in building and scaling new-age digital businesses. Coupled with his deep understanding of the ecommerce landscape, Rohit’s expertise will help drive the ecosystem towards new unlocks and sustainable value creation through the Open Network construct," said Vibhor Jain, Acting CEO and COO at ONDC.

During his more than six years at Paytm, Lohia oversaw business strategy, operations, and product development, among other key areas. He also served on the boards of Paytm Money and One97 Communication India Ltd.

Before joining Paytm in 2019, he co-founded and led fintech startup Cointribe for about four years. Over his nearly 20-year career, he has also worked with Dalmia Bharat and Boston Consulting Group.

Lohia takes over from ONDC’s former CBO, Shireesh Joshi, who resigned in March 2025.

Adding to ONDC’s leadership changes, the network is now searching for a new CTO, according to Lohia’s recent LinkedIn post. Former CTO Nitin Mishra resigned in July 2025 to join NPCI as an executive director – operate.

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