B2B SaaS Startup Zenduty Acquired By US-Based Xurrent

Titan Capital-backed Zenduty, a B2B SaaS incident management startup has been acquired by Xurrent, a US-based enterprise tech company, for an undisclosed amount. 

Xurrent’s Chief Product Officer, Phil Christianson, said the acquisition will help the company use Zenduty’s technology to improve its services and automate incident handling.

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“I am thrilled to share some exciting news with you—Zenduty has officially joined Xurrent, Inc! This marks the beginning of a new chapter in our journey, and I want to take a moment to thank you—our customers, partners, and supporters—who have been instrumental in making Zenduty what it is today,” Zenduty cofounders Vishwa Krishnakumar and Ankur Rawal said in a joint statement. 

Investor Titan Capital in a LinkedIn post said, “We’re delighted to share that our portfolio company Zenduty has been acquired by Xurrent™ — a powerful step forward in transforming IT operations and incident management! A huge congratulations to Vishwa Krishnakumar, Ankur Rawal and the entire team at Zenduty for this milestone!”

“Xurrent is excited to announce a major advancement in our ITOM (IT operations management) capabilities… Now, with the acquisition of Zenduty, we will enable IT to automate and streamline incident resolution and root cause remediation, ensuring faster fixes and preventing repeat incidents,” said Xurrent’s chief product officer Phil Christianson.

In a blog post, Christianson explained that acquiring Zenduty will help Xurrent’s clients automate virtual war rooms for faster incident response, quick issue resolution, and better accountability for post-incident tasks.

He added that Zenduty fills a key gap in Xurrent’s tech stack, strengthening its incident management and follow-up processes. With this integration, Xurrent will become a complete platform for IT operations.

The deal is also expected to provide good returns for Zenduty’s early investors and boost Indian SaaS startups developing global products.

Meanwhile, Xurrent helps businesses manage IT services and operations more efficiently with AI-powered automation tools that streamline workflows and improve collaboration.

About Zenduty 

Founded in 2019 by Vishwa Krishnakumar and Ankur Rawal, Zenduty provides an incident management platform that quickly alerts enterprise teams during service disruptions. It offers features like customizable alerts, on-call scheduling to assign issues to the right person and integrations with over 150 tools.

The startup was backed by Titan Capital, GSF, Powerhouse Ventures, StartupXseed Ventures, Neon Fund, Secure Octane Fund and others. Before the acquisition, the Bengaluru-based SaaS company raised nearly $2 million in funding.

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