Amazon india to invest $233M to strengthen India operations network

Amazon India is investing to expand and upgrade its delivery network for faster, more reliable service, improve employee well-being, and boost technology and innovation.

Amazon will invest over $233 million in 2025 to build and run India’s safest, fastest, and most reliable delivery network. The investment will go toward upgrading its operations infrastructure, improving safety and well-being programs for employees, and developing new tools and technology for its fulfilment network. This builds on Amazon’s existing efforts to reach every serviceable pin code across the country.

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"For over a decade now in India, we have been focused on building the best-in-class logistics infrastructure—designed to deliver with safety, speed, scale, and reliability for our customers across the country. These latest investments reflect our commitment to continually expand and upgrade our operations across our fulfilment, sortation, and delivery network,” says Abhinav Singh, VP-Operations, Amazon India and Australia.

"By strengthening our infrastructure capabilities, enhancing processing capacity, and implementing state-of-the-art technology, we're positioning Amazon to better serve customers throughout India while supporting our employees, associates and partners who are the heart of it all," he added.

This investment will help Amazon increase processing capacity, speed up order fulfilment, and boost overall efficiency across its operations in India. The goal is to serve customers faster and more reliably nationwide. These fulfilment centres are designed to be safe and accessible including for people with disabilities. 

The company also focuses on better cooling, safety features, and resting areas to support employee well-being and create an inclusive workplace. Both new and existing buildings use advanced technology and energy-efficient systems. These efforts show Amazon’s continued focus on expanding its operations in india, supporting sellers, improving customer experience and contributing to local economic growth.

Amazon will continue to invest in programs that improve the health and financial well-being of its employees and delivery partners. This includes expanding initiatives like:

Ashray: Rest points for delivery partners (even non-Amazon), offering air-conditioned seating, water, phone charging, and washrooms.

Samridhi: A program that helps associates and drivers with financial education and personal money management.

Pratidhi: Offers scholarships to support the education of associates’ children.

Sushruta: Focuses on the healthcare needs of truck drivers.

Amazon also provides on-site first-aid and insurance to all associates, including those delivering packages. Recently, it launched a nationwide drive to provide free health check-ups to over 80,000 delivery partners through medical camps by the end of 2025.

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