Paytm partnered with global travel technology company Amadeus. Under this collaboration, for the next three years, Paytm will integrate Amadeus’s expansive travel platform, enhancing the travellers’ experience from search to booking, and payments.
This partnership brings together its extensive user base and Amadeus’s expertise to provide travellers with a more seamless and efficient booking experience.
With the partnership with Amadeus, Paytm, one of the nation’s leading online travel aggregators, will further establish its standing as the top travel service provider in India. By utilising Amadeus’s cutting-edge automation and New Distribution Capability (NDC) technology, they will be able to guarantee accurate outcomes and create a reliable and strong travel-buying community. Paytm will provide hyper-personalized suggestions and dynamic pricing with AI-powered capabilities in order to provide its users with an exceptional Amadeus-powered experience.
“As India’s leading travel platforms, we have been constantly bringing innovations to ensure the best travel experience for our users. Our brand reach and simplified product has empowered users with best travel solutions. The synergy between Paytm and Amadeus aligns perfectly with our vision to further upgrade the customer experience. It will automate travel operations for users by enhancing efficiency and scalability by leveraging cutting-edge technology.” Vikash Jalan, Chief Business Officer, Paytm Travel said.
Paytm’s connection with Amadeus APIs guarantees that travellers have access to a varied selection of payment choices, including the ease of UPI, Paytm Wallet and Postpaid, and the confidence of a safe and secure payment gateway. Users may conduct their transactions within the reliable Paytm ecosystem with simplicity and confidence thanks to this extensive range of payment options.
“At Amadeus, we understand that in today’s ever-changing landscape, travellers expect more than just technological solutions; they demand reliable access to travel systems and simplified processes like ticketing and rebooking. In a world where disruptions can impact travelers at any moment, maintaining consistent and reliable access to these systems is paramount. Our deep understanding of these unique requirements has led us to collaborate with Paytm and provide them with next-generation, industry-specific, and fully integrated solutions. These solutions are designed to address their operational needs, instill confidence in travellers, and empower them to expand their businesses across geographies. Ramona Bohwongprasert, Senior Vice President-India Subcontinent & Southeast Asia, APAC Inside Sales & Startups, Amadeus said.
Amadeus is a multinational travel technology firm that uses artificial intelligence to transform the travel experience for its customers.