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Redapto, an autonomous AI platform focused on customer interaction, has secured $500K in a pre-seed funding round led by Y Combinator.
The funds will be used to strengthen the company’s work in launching and growing its services, personalizing the entire customer experience, and improving its data systems and AI accuracy.
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Founded this year by Anirudh Pupneja, Redapto creates AI systems that automatically spot when customers might leave, when there are chances to grow an account, and when important customer actions happen. The startup helps companies deliver personalized outreach at every stage of the customer journey. It also brings together detailed signals from different systems so the AI can work more smoothly with account teams.
Redapto says it builds AI systems that support every stage of the customer journey—onboarding, activation, retention, expansion, and renewal—so businesses can deliver personalized engagement at each step. By bringing AI into all customer interactions, the company works across tools like customer engagement platforms, lifecycle marketing systems, CRM workflows, and support-based retention solutions.
Redapto expects its first users to be marketplaces and product-led SaaS companies, where there are lots of customers and manual engagement isn’t practical.
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