Enterpret has Secured $20.8Million in Series A Round Funding

Enterpret, an AI-powered customer feedback platform, has raised $20.8 million in Series A funding, led by Canaan Partners, a US-based venture capital firm. Other investors, such as Kleiner Perkins, Peak XV (formerly Sequoia Capital India), Wing Ventures, and Recall Capital, also joined the funding round.

Harshjit Sethi, MD, Peak XV said, "Enterpret is the prototypical GenAI company. It solves a real business problem in a completely new manner only possible because of technological advancements. Our enthusiasm to partner with Enterpret was always driven by Varun and Arnav, brothers who are exceptional at what they do. We were early partners of the company having led their seed round and have doubled down in this round. Varun’s charisma and doggedness combined with Arnav’s deftness handling the most complex technical challenges and humility make for a very complimentary duo,".

Funding Utilisation

The new funding will help Enterpret scale its no-code AI tools, which allow customers to connect their product, marketing, and sales teams while collecting feedback.

Gaspar-Asaoka said, “The best companies are relentlessly customer-centric. Many of those companies are now using Enterpret. We believe the Qualtrics of the AI era has arrived, and we’re thrilled to back Enterpret as they continue their pathbreaking approach to map feedback to revenue,”

Angel investors like Lauryn Motamedi (Head of Product Growth at Notion), Elena Verna (VP of Growth and Data at Dropbox), Nan Yu (Head of Product at Linear), and Andrew Berman (Director of AI at Zapier) also joined the funding round.

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Enterpret, founded in 2020 by brothers Varun and Arnav Sharma, uses AI to turn customer feedback into useful insights for product growth. The platform analyzes large amounts of unstructured feedback from different sources, identifying key themes, issues, and sentiments.

This helps teams quickly spot trends and improve customer satisfaction. By using natural language processing and machine learning, Enterpret can manage and analyze feedback on a large scale.

Varun Sharma, Co-Founder and CEO of Enterpret said, “At Enterpret, we are building the operating system for customer centricity. Customer Interactions are a precious yet immensely underutilised data set for all enterprises that can now be unlocked meaningfully for the first time ever in this post-LLM world to build best-in-class products and drive business growth. We plan to use the capital to continue building the best in class platform and scaling our awareness in the market,” 

Since May, the company says it has doubled its annual recurring revenue (ARR) and now has clients like Monday.com, Canva, Notion, Loom (Atlassian), The Browser Company, Hootsuite, Nextdoor, and Vimeo. Varun started his career as a Customer Success Manager at LinkedIn, Amplitude, and Scale AI, while Arnav worked as a computational linguistics researcher and Engineering Lead at Uber.

About Enterpret

Enterpret helps product and customer teams use customer feedback to drive product growth and revenue by gathering and analyzing feedback at scale with machine learning.

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