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Freshworks announced the appointment of Dennis Woodside as Freshworks’ Chief Executive Officer & President. Woodside, currently Freshworks’ President, will succeed Girish Mathrubootham, the company’s Founder, as CEO.
Mathrubootham will transition to a new role of Executive Chairman. Mathrubootham will remain the chairman of the Board of Directors, and Woodside will also remain a member of the Board of Directors.
“When I first proposed this next step to the Freshworks Board, we were starting to chart the next phase of our company’s journey. We brought Dennis on board to partner with me on crafting an ambitious growth plan, and my hope was that he could eventually lead the team of talented employees around the world to execute it, which would allow me to spend more time on the long-term product vision, innovation and AI strategy,” said Mathrubootham. “Dennis has a deep understanding of Freshworks’ business, customers and our employees, and a strong track record of building and scaling large global teams - he is the right leader to become our next CEO. I’m thrilled to announce this transition.”
Since launching Freshworks in 2010, Mathrubootham has evolved Freshworks from a small startup in Chennai into a major SaaS firm headquartered in San Mateo, with tools that make it easy for every business to delight their employees and customers.
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“As I step into the role of CEO, I am deeply honored to build upon Girish's remarkable legacy,” said Woodside. “What he has created is truly special. Our mission and strategy remain the same. We stand before extraordinary opportunities and have the right foundation to make it possible - a winning combination of our strong focus on delighting customers and our product portfolio and innovation. I’m committed and excited to continue our journey of growth."
In September 2022, Woodside became President of Freshworks. Since then, Woodside has pushed for a greater emphasis on the expansion of mid-market and business clientele, as well as expedited Freshworks' investments in enterprise grade products.
About Freshworks
Freshworks creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, there products are designed to let everyone work more efficiently and deliver more value for immediate business impact.
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