CX-focused SaaS company EYWAMEDIA raised an undisclosed funding from Globe Teleservices, a telecom solution company focused on international voice, messaging & managed services.
Other investors also participated in the round including ah! Ventures Angel Network, Wintech Ventures, and Kyron Accelerator.
EYWAMEDIA is a multi-award-winning futuristic cross-screen audience engagement and experiences venture that enables brands to understand audience consumption patterns, engage them real-time, create an experience strategy and finally create attribution.
“We are elated to join hands in this riveting space of O2O customer experience and expand it to the Telco sector as well. We would like to thank GTS team for making this cardinal partnership a reality. They have seen the benefits we bring to the market using our 360-degree customer experience via our technology capabilities and in GTS we have a perfect partner who can fathom the huge added value that our ADTARBO TM CX CLOUD Suite delivers to any enterprise”, says Ramasubramaniya Raja, Cofounder & CEO of EYWAMEDIA.
EYWAMEDIA’s product portfolio is focused on delivering tremendous value to enterprises by knowing their customers journeys, preferences, better loyalty, upsell, cross sell, new customer acquisitions, higher ROI, endless aisles across offline and online businesses, leading to a seamless and cohesive digital transformation!
“EYWAMEDIA provides insights into customers behaviour by analysing multitude of data points (first party and third party) to predict and influence their preferences. This immensely helps to deliver value to both customers and enterprises that wish to build lasting relationships with them. The future is all about omnichannel personalised conversations between enterprises and consumers and we at GTS along with EYWAMEDIA are strongly poised to deliver impactful results in the global market”, states Ashutosh Agrawal, MD Globe Teleservices.
EYWAMEDIA is headquartered in Singapore with office presence across India, US, Germany and UAE, serving 45+ clients across 10+ countries, 12Mn+ customer journeys mapped, currently reaching up to 1Bn+ consumers globally.