The partnership between Sayl.ai, an artificial intelligence-based WhatsApp commerce firm, and Shiprocket, an e-commerce platform, will revolutionise e-commerce brands communicate with their clients on WhatsApp.
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This partnership combines Sayl.ai’s patented AI capabilities with Shiprocket’s AI/ML-based platform to give brands increased conversational commerce capabilities on WhatsApp that are driven by natural language for customer purchase, sales, and support, as reported by Bwdisrupt.com
Shiprocket’s CEO and Co-Founder, Saahil Goel, said, “We are happy to announce our strategic partnership with Sayl.ai. Through this collaboration, we aim to enhance the way e-commerce brands interact with customers on WhatsApp, offering them a valuable avenue to sell products and provide exceptional customer experiences. This partnership reflects Shiprocket’s commitment to providing our merchants with cutting-edge solutions, enabling them to thrive in today’s competitive landscape while maintaining customer satisfaction.”
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Raoul, CEO of Sayl.ai, said, “Shiprocket’s expansive network combined with our AI-powered natural language processing capabilities will unleash an unprecedented level of efficiency and engagement for the e-commerce market. Together, we are poised to scale digital businesses and help them dramatically improve conversion rates by reaching customers where it’s most convenient with no learning curve at all for end users – it’s as easy as sending a hi. We are looking forward to bringing the remarkable experiences we’ve been able to bring our customers like MyGlamm, Souled Store and Flo Mattress to Shiprocket’s customers.”
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About Shiprocket
Shiprocket, the biggest e-commerce-enabled platform in India, was founded by Saahil Goel, Gautam Kapoor, Vishesh Khurana, and Akshay Ghulati and offers digital retailers a complete platform for the customer experience. The platform that is developing a platform for direct commerce offers suppliers, including SMEs, D2C retailers, and social retailers in India, as well as solutions for shipping, fulfilment, customer communication, and marketing.
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