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BLive partners with SpareIt to offer digital post sales EV service across India

BLive
Sandeep Mukherjee & Samarth Kholkar

The Multibrand Electric vehicle store has partnered with SpareIt to use their network of garages as EV service hubs. Planning to open 100 stores across India.

BLive – India’s first multi-brand Electric Vehicle platform, has partnered with ‘SpareIt®’ to offer a digital post sales service to EV users. SpareIt® has a network of 7000+ connected garages across 8 cities in India and through this partnership, these garages will provide post sales service to all EVs sold by BLive through its online and experience stores. The partnership will allow the users to avail worry-free service and support experience on a digital platform.

“We believe that seamless post sales service is an integral part of the customer experience. We like to collaborate with players in the ecosystem who can create a frictionless journey for the EV customers. For us, customers should be made to feel confident and sure during their end-to-end journey of buying an EV. Our partnership with SpareIt will offer customers a robust and well- equipped service network of garages at the click of a button on the BLive store platform.” Samarth Kholkar, Co-Founder, BLive said.

To begin with, SpareIt’s network will be made available across the city of Hyderabad where BLive has its experience stores. BLive’s customers can use these garages on demand, or through an AMC model for regular monthly checks. AMC packages can be bought digitally on the BLive store and redeemed at SpareIt garages across Hyderabad.

BLive is India’s first multiband EV platform started in 2018 with a vision to ‘Accelerate Adoption of Evs’. The BLive EV store is an Omni channel retail platform offering top brands of electric 2 wheelers, great buying experience and easy finance offers – enabling every Indian to switch to electric. The BLive store launched towards the end of 2020 is on a rapid growth path with customers in 46 cities. Their first Multi-Brand Store was launched in Hyderabad and they plan to scale up to 100 stores pan India by 2024.

“We are proud and excited to be the service & maintenance partner to BLIVE. Our vision is to build the largest EV Garages network and this partnership is a testament of how working together and leveraging one’s strengths can be beneficial,” Romi Chugh, Cofounder, SpareIt® said.

The partnership will allow BLive to create a convenient and efficient ecosystem to service customers and further the growth of the EV segment. With this partnership, BLive is taking a strategic step in creating the most trusted platform for EV users. By collaborating with SpareIt®, it is looking to strengthen its post sales offering and become the most preferred platform in India’s rapidly expanding EV sector.

“SpareIt’s network offers an invaluable connect between BLIVE and their customer. An available trained network of EV garages will give B2C and B2B customers’ tremendous confidence in adopting EVs”, added Prashant Kamdar, Founder, SpareIt®.

Launched in July 2020, SpareIt® enables small and independent garages with easy access to spares sourcing, business management tools and upskilling programs to make them EV ready. It offers trained EV garages and spares management and is already working with EV OEMs and enablers that are using SpareIt® ‘s garage network. It currently has 100+ EV trained garages with charging points in their network across 8 cities.

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